The City of Eldoret:
Smart, Liveable, Inclusive
Access official city services, apply for permits, submit land rates, report concerns, view bids, and explore investment portfolios in Uasin Gishu's newest city.
A City of enterprise, talent, and possibility.
Eldoret's urban centre brings together enterprise, services, green spaces, and opportunity across the North Rift.
Explore this updateStart with the service you need
Skip searching by county departments. Access quick services for business licenses, development permits, land rates, parking accounts, and transparency filings directly.
Pay / Apply / Track
Find The City of Eldoret services by task, not department.
Open Pathway →Business Permits
Apply for or renew a single business permit.
Open Pathway →Building Plans
Submit plans, requirements, and approvals.
Open Pathway →Property Valuation
Get valuation support for city rates and property records.
Open Pathway →Parking & Transport
Parking fees, road occupation, and transport services.
Open Pathway →Report an Issue
Report drainage, lighting, waste, roads, or service concerns.
Open Pathway →Public Notices
Read notices, participation calls, and official updates.
Open Pathway →Tenders
Procurement notices and tender documents.
Open Pathway →City board & leadership
Governed for service delivery and public trust
Find City Board information, governance records, public notices, and the service charter in one official place.
Service Charter
Clear service timelines, citizen obligations, charges, and complaint response standards.
City Board
Board member profiles, article spaces, governance updates, and accountability records.
Public Participation
Forums, policy validation, urban planning sessions, and citizen feedback opportunities.
Help Center
FAQs, office hours, service desk guidance, and website feedback.
Official updates
Public notices & alerts
City bulletin
News & project updates
Project Updates / 4 May 2026
The City of Eldoret Smart Infrastructure Updates
A content stream for street lighting, drainage, roads, markets, service desks, GRM, and digital city system updates.
Project Updates / 30 April 2026
The City of Eldoret Conducts Field Assessment Ahead of KUSP II Urban Transformation Rollout
The City of Eldoret intensified preparations for Kenya Urban Support Programme Phase II through field assessment, project readiness checks, and urban service planning.
City News / 12 February 2026
Big Expectations as The City of Eldoret Gets Inaugural Board
The City of Eldoret inaugurated its first City Board, creating a governance platform for policy direction, sustainable growth, and accountability.
Citizen pathways
Designed around what you need to do
Access priority services structured around resident needs, each with explicit requirements, processing timelines, associated fees, and contact options.
Business Licensing
Apply for Business Permit in Eldoret
Use this service to apply for a single business permit, renew an existing permit, or confirm licensing requirements for operating within The City of Eldoret.
Planning and Development Control
Submit Building Plan in Eldoret
Submit new building, extension, change-of-use, and development plans for review by The City of Eldoret technical offices before construction starts.
Revenue Services
Pay Land Rates / Property Charges
Use this service to register property records, confirm outstanding land rates or property charges, and pay through approved Uasin Gishu County revenue channels.
Land and Valuation
Property Valuation Services
Property valuation supports land rates administration, property account updates, and development-related revenue decisions in The City of Eldoret.
Mobility and Parking
Parking and Transport Services
Access parking payment guidance, road occupation requests, and transport-related city services for Eldoret CBD and surrounding urban areas.
Environment and Sanitation
Waste Collection Services
The City of Eldoret provides solid waste collection, sanitation support, and environmental management services for households, businesses, markets, and public spaces.
Investment gateway
Invest in Eldoret's economic expansion
As the primary logistical hub of Western Kenya and the North Rift region, Eldoret offers structured opportunities in agriculture, logistics, manufacturing, sports commercialization, and infrastructure.
Public Participation & Planning
Participate in planning forums convened by The City of Eldoret, including climate resilience proposals, budget reviews, and urban zoning validation in local wards.
Need assistance from The City of Eldoret?
Submit formal support requests, report website issues, register citizen concerns, or coordinate with officials of The City of Eldoret. Standard support hours: Monday to Friday, 8:00 am to 5:00 pm. Phone: 0742 646 464.